Career Profile • 15-1231

Computer network support specialists

Typical entry-level education: Associate's degree. 2025 median annual wage: $76220. Projected employment change, 2025–35: 1.2%.

Computer network support specialists career field illustration
Typical EducationAssociate's degree
Median Annual Wage$76,220
Projected Growth1.2%
Annual Openings9
Employment, 2025152.5
Projected Employment, 2035154.4
Related ExperienceNone
On-the-Job TrainingModerate-term on-the-job training
Skills That Matter

Top Skills for This Career

BLS identifies these as the three highest-rated skills for this detailed occupation. TrustInEd adds the plain-language explanations so visitors understand what each skill means.

1
Adaptability

Adjusting effectively when priorities, conditions, tools, or expectations change.

2
Computers and information technology

Using computers, software, digital systems, and technology to complete work and solve problems.

3
Detail oriented

Paying close attention to accuracy, quality, instructions, and small but important details.

How do these skills connect to you?Use Hear From ED to reflect on your strengths, interests and work preferences.Explore with ED →
Education & Training Pathway

How Do You Prepare for This Career?

BLS describes the typical preparation for this occupation. Requirements can vary by employer, state, licensing rules and individual circumstances.

🎓Typical Entry EducationAssociate's degree
🧰On-the-Job TrainingModerate-term on-the-job training
💼Related ExperienceNone

How to Become One

Entry requirements vary for computer support specialists. Network support specialists typically need an associate’s degree, and user support specialists typically need to complete some college courses. However, candidates may qualify with a high school diploma plus relevant information technology (IT) certifications. PayThe median annual wage for computer network support specialists was $76,220 in May 2025.The median annual wage for computer user support specialists was $61,860 in May 2025. Job Outlook Overall employment of computer support specialists is projected to decline 3 percent from 2025 to 2035. Despite declining employment, about 48,700 openings for computer support specialists are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire. State & Area Data Explore resources for employment and wages by state and area for computer support specialists. Similar Occupations Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations. More Information, Including Links to O*NET Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

Your Next Step

Compare colleges and education options that can support the typical entry-level education for this career.

Find Education Programs
Earnings

Pay

The median annual wage for computer network support specialists was $76,220 in May 2025.The median annual wage for computer user support specialists was $61,860 in May 2025. Job Outlook Overall employment of computer support specialists is projected to decline 3 percent from 2025 to 2035. Despite declining employment, about 48,700 openings for computer support specialists are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire. State & Area Data Explore resources for employment and wages by state and area for computer support specialists. Similar Occupations Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations. More Information, Including Links to O*NET Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

$76,2202025 median annual wage
Future Outlook

Job Outlook

Overall employment of computer support specialists is projected to decline 3 percent from 2025 to 2035. Despite declining employment, about 48,700 openings for computer support specialists are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire. State & Area Data Explore resources for employment and wages by state and area for computer support specialists. Similar Occupations Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations. More Information, Including Links to O*NET Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

What They Do

Computer support specialists maintain computer networks and provide technical help to computer users.

Work Environment

Most computer support specialists work full time. Because computer support services may need to be available 24 hours a day, some specialists work nights or weekends.

How to Become a Computer Support Specialist

Entry requirements vary for computer support specialists. Network support specialists typically need an associate’s degree, and user support specialists typically need to complete some college courses. However, candidates may qualify with a high school diploma plus relevant information technology (IT) certifications.

Pay

The median annual wage for computer network support specialists was $76,220 in May 2025.

The median annual wage for computer user support specialists was $61,860 in May 2025.

Job Outlook

Overall employment of computer support specialists is projected to decline 3 percent from 2025 to 2035.

Despite declining employment, about 48,700 openings for computer support specialists are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

State & Area Data

Explore resources for employment and wages by state and area for computer support specialists.

Similar Occupations

Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations.

More Information, Including Links to O*NET

Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

Work Environment

Most computer support specialists work full time. Because computer support services may need to be available 24 hours a day, some specialists work nights or weekends.

How to Become a Computer Support Specialist

Entry requirements vary for computer support specialists. Network support specialists typically need an associate’s degree, and user support specialists typically need to complete some college courses. However, candidates may qualify with a high school diploma plus relevant information technology (IT) certifications.

Pay

The median annual wage for computer network support specialists was $76,220 in May 2025.

The median annual wage for computer user support specialists was $61,860 in May 2025.

Job Outlook

Overall employment of computer support specialists is projected to decline 3 percent from 2025 to 2035.

Despite declining employment, about 48,700 openings for computer support specialists are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

State & Area Data

Explore resources for employment and wages by state and area for computer support specialists.

Similar Occupations

Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations.

More Information, Including Links to O*NET

Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

State & Area Data

Explore resources for employment and wages by state and area for computer support specialists.

Similar Occupations

Compare the job duties, education, job growth, and pay of computer support specialists with similar occupations.

More Information, Including Links to O*NET

Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

More Information

Learn more about computer support specialists by visiting additional resources, including O*NET, a source on key characteristics of workers and occupations.

Take the Next Step

Find Education Programs

Compare colleges and education options that can support the typical entry-level education for this career.

Explore pathway →

Search Jobs

See current opportunities related to this career.

Search jobs →

Hear From ED

Use the guided career counseling experience to connect this career to your goals, skills and education preferences.

Start with ED →

Career data and occupational profile text are sourced from the U.S. Bureau of Labor Statistics Occupational Outlook Handbook and Employment Projections program. Education requirements are typical entry-level requirements and may vary by employer, state, occupation or individual circumstance. View the official BLS profile.

Stay Connected

Follow TrustInEd & Watch Flex Your Future

Career exploration, education guidance, student success content and new Flex Your Future episodes.